Can I rename or delete folders?

Yes, you can easily rename or delete folders. Simply select the folder you want to rename or delete, and choose the appropriate option from the menu. If you delete a folder, the files will be moved to the Trash bin, where they will remain for 90 days. After this retention period, the system will permanently delete them.

What if I need help with folder organization?

If you need assistance with creating or organizing folders, our customer support team is available to help.

Is there a limit to how many folders I can create?

No, there is no limit to the number of folders you can create within your Hot Cloud Storage account. Organize your files to suit your needs without restrictions.

Can I create and organize folders by myself?

Yes, you can create and organize folders as needed within your Hot Cloud Storage account. This feature allows you to manage your files more efficiently.

What should I do if I experience issues while accessing my account on mobile?

If you encounter any issues, please check your internet connection first. If the problem persists, contact our customer support team via the app or website for assistance.

Is my data secure when using the app on mobile devices?

Yes, we prioritize security and use encryption to protect your data. Make sure to keep your app updated to benefit from the latest security features.

What features are available on mobile devices?

You can upload, download, and manage your files directly from your smartphone or tablet. Most features available on the desktop version are also accessible through our mobile app or browser.

Is there a specific app I need to download?

While you can access your storage via a web browser on your mobile device, we also offer a dedicated app for both iOS and Android. Download our app for a more optimized experience.

Can I use my Hot Cloud Storage Plan on smartphones and tablets?

Yes, you can use your Hot Cloud Storage Plan on smartphones and tablets. Our service is designed to be accessible across various devices, including mobile platforms.

Can I downgrade my plan after upgrading?

Yes, you can downgrade your Hot Cloud Storage Plan at any time. Please check your account for specific terms regarding downgrades, as some plans may have minimum usage periods.

FAQs - Cloud Synergy

Categories: 3. Features and Functionality
Can I rename or delete folders?
read more
Categories: 3. Features and Functionality
What if I need help with folder organization?
read more
Categories: 3. Features and Functionality
Is there a limit to how many folders I can create?
read more
Categories: 3. Features and Functionality
Can I create and organize folders by myself?
read more
Categories: 3. Features and Functionality
What should I do if I experience issues while accessing my account on mobile?
read more
Categories: 3. Features and Functionality
Is my data secure when using the app on mobile devices?
read more
Categories: 3. Features and Functionality
What features are available on mobile devices?
read more
Categories: 3. Features and Functionality
Is there a specific app I need to download?
read more
Categories: 3. Features and Functionality
Can I use my Hot Cloud Storage Plan on smartphones and tablets?
read more
Categories: 2. Pricing and Plans
Can I downgrade my plan after upgrading?
read more

FAQs

+353 21 203 1280